Blogs
Participants blogs
Some participants and session hosts wrote blogs about the conference or following a theme of the conference. Here you will find an overview with links to these blogs. If you have a link you want to add to this page, please let us know by emailing the link to your blog to info@gebruikercentraal.nlDutch blogs
- De gebruiker radicaal centraal? De Denen doen het beter, by Willem Pieterson (Dutch)
- Design: wacht maar tot ze later groot is, by Tamara Hattu (Dutch)
- DUO op de International Design in Government Conference, by Maike Klip & Ester van Baarle (Dutch)
- Government trends 2020: de beleving van de burger, Emerce, by John Schattorie (Dutch)
- International Design in Government: onze recap, by Andrée Lange and Aida Fuster Duran from Level Level (Dutch)
- Take-aways International Design in Government Conference, by Elske Sommeling (Dutch)
- Verbinden, by Marjolein Linders - UWV (Dutch)
- Blog op LinkedIn aan Menno Snel, staatssecretaris van Financiën, by Toon Vuursteen (Dutch)
- Vertrouwen door ontmoeten, by Merel Raven - Eend.nl (Dutch)
- Trust is in use, by Victor Zuydweg (Dutch)
English Blogs
- The growing role of design in government, by Fiamma Degl'Innocenti - Laurea University Finland, on Service Innovation & Design
- Going the distance for people, by Mithula Naik, researcher at the Canadian Digital Service
- Digital Transformation in Germany, by Katrin Dribbisch
- The road to digital government in Brazil: Building platforms to deliver services worth (re)using, by Joelson Vellozo Jr
- What's gets measured gets valued, by Vicky Teinaki (UK Central Government)
The compassionate civil servant
The government is becoming more digital. Citizens want the government to understand them and to show compassion. The human contact between the two is delegated to “the system”. How can the digital government have an compassionate connection with people? As a researcher at the Education Executive Agency (Dienst Uitvoering Onderwijs, DUO), and as a student at the Willem de Kooning Academy, I’m looking into this digital relationship.
What’s the difference between digital accessibility and inclusion?
Every government organization is keen to ensure that its products and services closely match users’ wants and needs. But how do you do that? Should you focus on digital accessibility or on inclusion? Digital accessibility is the driver of many projects, but once they’re completed it turns out that what the client actually meant was inclusion. In this article, we show the differences and the connections between the terms, so that you can make the right decisions for future projects in good time.
We support the public sector in understanding digitalisation
The needs of Finland’s abundant and diverse public sector challenge us to develop support for the development of public digital services. How do we develop Suomidigi, the self-sustaining service that supports public sector employees and the developers who work for the public sector?
What we learned about the experiences of new Americans
What we learned about the experiences of new Americans. Christopher Patten tells about his experiences during the research.
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