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Participants blogs

Some participants and session hosts wrote blogs about the conference or following a theme of the conference. Here you will find an overview with links to these blogs. If you have a link you want to add to this page, please let us know by emailing the link to your blog to info@gebruikercentraal.nl

Dutch blogs

  • De gebruiker radicaal centraal? De Denen doen het beter, by Willem Pieterson (Dutch)
  • Design: wacht maar tot ze later groot is, by Tamara Hattu (Dutch)
  • DUO op de International Design in Government Conference, by Maike Klip & Ester van Baarle (Dutch)
  • Government trends 2020: de beleving van de burger, Emerce, by John Schattorie (Dutch)
  • International Design in Government: onze recap, by Andrée Lange and Aida Fuster Duran from Level Level (Dutch)
  • Take-aways International Design in Government Conference, by Elske Sommeling (Dutch)
  • Verbinden, by Marjolein Linders - UWV (Dutch)
  • Blog op LinkedIn aan Menno Snel, staatssecretaris van Financiën, by Toon Vuursteen (Dutch)
  • Vertrouwen door ontmoeten, by Merel Raven - Eend.nl (Dutch)
  • Trust is in use, by Victor Zuydweg (Dutch)

English Blogs

  • The growing role of design in government, by Fiamma Degl'Innocenti - Laurea University Finland, on Service Innovation & Design
  • Going the distance for people, by Mithula Naik, researcher at the Canadian Digital Service
  • Digital Transformation in Germany, by Katrin Dribbisch
  • The road to digital government in Brazil: Building platforms to deliver services worth (re)using, by Joelson Vellozo Jr
  • What's gets measured gets valued, by Vicky Teinaki (UK Central Government)

Looking back on the international webinar ‘How to use cooperation and partnership to successfully tackle sustainability issues?’

31May2022Gepubliceerd op 31 May 2022

Replay of the webinar on how to use cooperation and partnership to succesfully tackle sustainability issues that took place on 12 May 2022.

Looking back on the international webinar ‘Ethics in design’

20Oct2021Gepubliceerd op 20 October 2021

The webinar on ethics in design took place on 28 September 2021. With viewers from Japan, Norway, Italy, Turkey, United Kingdom, Israel, Greece, Canada, The Netherlands, America and Argentina (a.o.) and speakers from Denmark, Chile and Ukraine.

Design has established itself as a valuable competence in the public sector. But what are the implications of designers getting a seat at the table? How do we take ethics along in the process?

On this page you can watch the webinar (again), read a short summary per keynote and find the links shared in the webinar and in the chat.

Webinar Ethics in design

Looking back on the international webinar ‘How to build an innovation culture’

28Apr2021Gepubliceerd op 28 April 2021

903 registrations, from 61 different countries in the world, 534 participants, a host from Norway and 6 keynote speakers calling in from Argentina, Norway, The Netherlands, 2 different cities in the UK and Spain. Looking back at the international webinar ‘How to build an innovation culture’.

Logo International Design in Government Community, go to the community

The compassionate civil servant

15Nov2019Gepubliceerd op 15 November 2019

The government is becoming more digital. Citizens want the government to understand them and to show compassion. The human contact between the two is delegated to “the system”. How can the digital government have an compassionate connection with people? As a researcher at the Education Executive Agency (Dienst Uitvoering Onderwijs, DUO), and as a student at the Willem de Kooning Academy, I’m looking into this digital relationship.

What’s the difference between digital accessibility and inclusion?

03Nov2019Gepubliceerd op 3 November 2019

Every government organization is keen to ensure that its products and services closely match users’ wants and needs. But how do you do that? Should you focus on digital accessibility or on inclusion? Digital accessibility is the driver of many projects, but once they’re completed it turns out that what the client actually meant was inclusion. In this article, we show the differences and the connections between the terms, so that you can make the right decisions for future projects in good time.

Profile picture Jeroen Havinga

We support the public sector in understanding digitalisation

25Oct2019Gepubliceerd op 25 October 2019

The needs of Finland’s abundant and diverse public sector challenge us to develop support for the development of public digital services. How do we develop Suomidigi, the self-sustaining service that supports public sector employees and the developers who work for the public sector?

Profile picture Maria

What we learned about the experiences of new Americans

15Oct2019Gepubliceerd op 15 October 2019

What we learned about the experiences of new Americans. Christopher Patten tells about his experiences during the research.

Christopher Patten 2019

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These events are a collaboration out of the International Design in Government Community Programme.

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