Beginner

No Escape Room

The No escape room has been developed by the Dutch public employment service (UWV) to create awareness about inclusion.

Co-designing with indigenous Australians

The Department of Industry, Innovation & Science is exploring how government’s business support programs can better meet the needs of Indigenous Australians and are easier to access.

Co-creation strategies – working with Virtual Reality, Digi-coaches and IT-cafés

This workshop will focus on co-creation strategies for two projects based on ideas from people with learning disabilities, namely: Virtual Reality and Digi-coaches & IT-cafés. We will focus on design methods to build up capacity in your organization and empower vulnerable people to use different digital tools.

Designing for voice interfaces

As voice assistants are becoming more reliable they are becoming the first choice for searching for and digesting content on the go.

How can you recognise bias in your designs?

Everyone has bias. As soon as we are able to accept this we can start to address it. This talk will go through some ways to think about how we can understand our bias, not only in our design work but also in our processes and methodology. Most importantly - we will also learn what we can do about it.

Trolleys, veils and prisoners: The case for accessibility from philosophical ethics

Learn how to make a better case for accessible websites and hear about how infamous philosophical thought experiments apply to the world of web accessibility.

Designing with users: A recipe for optimising your digital content

Learn how to design content that you know will work. This session covers a content-improvement process you can use to test, design, prototype, and re-test revisions, with users at the forefront. Work with your partners so everyone has a investment in the result.

Let’s bring empathy back into the heart of digital government

The makers and users of digital government have lost their connection. People no langer talk to people, they talk to computers. How then can we expect digital government to work in an empathic way?

• Presentation 'Let’s bring empathy back into the heart of digital government'
• Blog: The compassionate civil servant

Design for inclusion

Together with TNO and Gebruiker Centraal, Keen Public has developed an inclusion toolkit. This workshop will explain the Why, How and What of Design for Inclusion and, by using the toolkit, you will experience how inclusion can help making (digital) products more accessible.

• Presentation 'Design for inclusion'
• Blog: What's the difference between digital accessibility and inclusion

Supporting the Finnish digital transformation, Suomidigi platform

Maria and her team will introduce the new Suomidigi platform that gathers information, important laws, acts and instructions from different themes that are crucial when leading and creating digital and user centered public services.