On Monday, the preconference day, we welcomed the members of the International Design in Government Community. This community is a group of design-minded people from governments all over the world. Their purpose is to learn from each other, share best practices and design patterns, and discuss shared challenges so that they can try and work on them together. On this page: links to further information, including presentations, videos and blogs if available.
After a welcoming kick-off by conference host Willem Pieterson, three keynote speakers followed:
- Christian Bason: Five Dimensions of Value: The Benefits of Service Design in Government
- Mithula Naik: Going the distance for people
- Ruud Veltenaar: Shift Happens: Future of Digital Governance
Keynote, open space session and excursions
In the afternoon the members of the International Design in Government Community had the choice to:
- Stay at the venue to attend a keynote by Esther Huyer on the European Perspective on citizen-centred digital government. Followed by meeting and collaborating with fellow participants at an open space session about overcoming barriers to good government services.
- Join one of the eight guided excursions to a government organization:
- Smart City Roosendaal
- Rotterdam walking tour from an academic and design perspective
- DataLab, municipality of Amsterdam
- Public Information and Communications Service & seat of government in The Hague
- A customer journey to the Dutch Judiciary in The Hague
- Wigo4it cooperative and UX Lab Municipality of The Hague
- Novum innovation lab: how does the Dutch government innovate in the field of social security?
- Excursion to innovation district Reijeroord, Rotterdam