The game Optimal Digital is a workshop in game form. Goal is to improve your (digital) services. You play this hard copy game with your team or with stakeholders. In an active and positive way it becomes clear which concrete actions can be implemented tomorrow. In this session the participants became acquainted with the game as a participant and in the meantime they became a certified game leader!
Speakers
Ineke Graumans
Researcher & Developer Optimal Digital - The Netherlands
I want to support governments to improve the effectiveness of their (digital) services. By translating knowledge from research to practical use. As a member of the Gebruiker Centraal (User First) community I took part in the creation of the website and the game Optimal Digital. Now we are creating a fast growing community of users and trainers around the game Optimal Digital. In this way knowledge and experience is transferred in a fast and practical way.
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