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Home Sessions  Data informed experience design: from framework to dashboards

Data informed experience design: from framework to dashboards

Expert, Intermediate

The role qualitative and quantitative data plays when designing customer, employee and citizen experiences is growing in importance. The digital transformations of public and private organizations have been a major accelerator of this. There is a shift from data inspired design to data informed design and data driven design will be next. This BinckBank case shows how design and development are affected.

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Presentation 'Data informed experience design: from framework to dashboards'

Speakers

Rob van der Haar

Principal Consultant

Experience design strategist, enterprise designer and management consultant with more than 20 years of international experience, working for research, development, government and consultancy organizations.

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