It’s estimated that there are 11 million naturalized citizens in the U.S. who are eligible to vote but are not voting. We wondered to what extent language was a barrier. What could we design to help election officials connect with new citizens before the presidential election in 2020? This talk and workshop highlighted the project’s struggles, how we conducted research, and the toolkit we designed.
Links
Presentation 'Designing tools that connect election officials and immigrant communities'
Blog: What we learned about the experiences of new Americans
Speakers
Christopher Patten
Design Researcher - United States of America
I use design to help make complex issues, ranging from policy to public space, more tangible. Through my expertise in narrative, project management, and presentation, I bridge gaps and build empathy among stakeholders.
Follow us