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International Design in Government ConferenceRotterdam - 18-20 November 2019
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Home Sessions  How the voices of the citizens can shape digital services in the government

How the voices of the citizens can shape digital services in the government

Beginner, IntermediatePresentation

In this session Haoting will share selected cases that show how citizens have worked with the Government and other stakeholders to help shape new or existing digital Government services. She will also explain how she and the team designed the cooperation.

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Presentation 'How the voices of the citizens can shape digital services in the government'

Speakers

Haoting Chang

Design Consultant

Interaction Designer experienced in formulating design decisions for solving complex problems by using user-centered design thinking and research skills. Focus on service design, interaction design, and design research.

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