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Home Sessions  How to prepare and motivate civil servants for meaningful fieldwork

How to prepare and motivate civil servants for meaningful fieldwork

Beginner, Expert, IntermediateWorkshop (interactive)

Points of discussion:

  • how to increase civil servants’ empathy with end-users;
  • how to support civil servants throughout different stages of fieldwork and synthesis;
  • what are the threats and possible opportunities;
  • understanding the role designers play in the process.

A discussion and workshop based on our recent projects.

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Presentation 'How to prepare and motivate civil servants for meaningful fieldwork'

Speakers

Daniel Kotsjuba

Designer of Public services

Designer of Public Services at Estonian Public Sector Innovation Team

Merilin Truuväärt

Designer of Public Services

Estonian Public Sector Innovation Team

Helelyn Tammsaar

Designer of Public services

Estonian Public Sector Innovation Team

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