• Jump to main content
Design in Government, to the homepage
Home Sitemap

Sitemap

Pages:

  • Accessibility
  • Design in government
  • Events
    • Categories
    • Locations
    • Poster: How to build an innovation culture
  • Keynotes
  • Presentations of keynotes and sessions
  • Privacy policy
  • Programme overview
    • Keynotes
    • Monday 18 November
    • Tuesday 19 November
    • Wednesday 20 November
    • Breakout sessions
  • Recapping the International Design in Government Conference 2019
    • Recap of Monday 18 November
    • Recap of Tuesday 19 November
    • Recap of Wednesday 20 November
  • Sessions
  • Sitemap
  • Speakers
  • Tutorial Wonder.me

The 20 most recent posts

  • Looking back on the international webinar ‘How to use cooperation and partnership to successfully tackle sustainability issues?’
  • Looking back on the international webinar ‘Ethics in design’
  • Looking back on the international webinar ‘How to build an innovation culture’
  • The compassionate civil servant
  • What’s the difference between digital accessibility and inclusion?
  • We support the public sector in understanding digitalisation
  • What we learned about the experiences of new Americans
  • International Design in Government Conference 2019 in Rotterdam

Topics:

  • Blogs
  • Conference

Authors:

  • Jessica Straetemans
  • Maike Klip
  • Paul van Buuren
  • Victor Zuydweg

Sessions

  • Build your own decision aid to improve services in the social domain
  • Building a design system for government
  • Co-creation strategies – working with Virtual Reality, Digi-coaches and IT-cafés
  • Co-designing with indigenous Australians
  • Conducting inclusive research with linguistic minorities
  • Create impact by making user research accessible to everyone
  • Creating a digital innovation culture in Europe
  • Data driven customer experience
  • Data informed experience design: from framework to dashboards
  • Design for inclusion
  • Designing for voice interfaces
  • Designing policies and services that care
  • Designing services that use emerging technology
  • Designing tools that connect election officials and immigrant communities
  • Designing with users: A recipe for optimising your digital content
  • Empowering kids, parents & youth professionals to deal with privacy issues
  • From AI hype to delivery – designing the world’s first multibot service
  • From traditional letters to illustrated letters
  • Getting started with content design
  • How can you recognise bias in your designs?
  • How the voices of the citizens can shape digital services in the government
  • How to collaborate with other organisations and professions on end-to-end services
  • How to prepare and motivate civil servants for meaningful fieldwork
  • How to run a design system
  • Improving services related to life events
  • Let’s bring empathy back into the heart of digital government
  • No Escape Room
  • Optimal Digital workshop game: become a certified game leader
  • Overcoming barriers to good government services
  • Panel session: How to organise accessibility?
  • Panel session: Perspectives – how to make your government user-centered?
  • Panel session: The future of government services (featuring Audrey Tang & Francis Maude)
  • Prototyping in policy-making, practices and theories on experimentation
  • Service design ♥ Content strategy
  • Success factors for applying service design in government organisations
  • Supporting the Finnish digital transformation, Suomidigi platform
  • Trolleys, veils and prisoners: The case for accessibility from philosophical ethics
  • Users First Maturity score
  • Using design fiction to explore possible future experiences
  • Visual canvases in support of EU Policy
  • Web analytics for the public sector
  • What’s it really like to design public policy?
  • Working together differently in neighbourhoods

Keynotes

  • Closing thoughts: “Beware! Our past is killing our future”
  • Designing Digital to meet User Needs
  • Digital Social Innovation: Taiwan Can Help
  • European Perspective on citizen-centred digital government
  • Five Dimensions of Value: The Benefits of Service Design in Government
  • Going the distance for people
  • Measuring service quality
  • Shift Happens: Future of Digital Governance
  • Trust, Simplicity, Use
  • Welcome

Speakers

  • Aditi Joshi
  • Alejandra Diaz
  • Alessandro Rancati
  • Audrey Tang
  • Bart Ladrak
  • Beverley Newing
  • Camilla Winther Jensen
  • Carolien Nicolai
  • Charlotte van Lijnden
  • Christian Bason
  • Christopher Patten
  • Corinne Vizzacchero
  • Daniel Kotsjuba
  • Daniëlle Koning
  • Diana Pamela Villa Alvarez
  • Eric Velleman
  • Esmeralde Marsman
  • Esther Bodil Huyer
  • Francis Maude
  • Franklin Heijnen
  • Gerry McGovern
  • Grethe Fallesen
  • Han Rouw
  • Haoting Chang
  • Helelyn Tammsaar
  • Henriikka Eloluoto
  • Hidde de Vries
  • Iacobien Riezebosch
  • Ignacia Orellana
  • Ineke Graumans
  • Janne Mattila
  • Jef Staes
  • Jeroen Havinga
  • Job Leene
  • Joe Silverman
  • Johan Groenen
  • John Galinsky
  • Kaisa Puustinen
  • Kara Kane
  • Kay Dale
  • Kenny Baughan
  • Kimberley van Luchem
  • Kuba Bartwicki
  • Lajla H. Gregersen
  • Larissa Zegveld
  • Leanne Bulten
  • Léon Sonnenschein
  • Maia Isabelle Tarling-Hunter
  • Maike Klip
  • Marc van der Geest
  • Margot Lagendijk
  • Maria Vuorensola
  • Marianne Schimmel
  • Marijke Dekker
  • Martin Jordan
  • Martin Jordan
  • Merilin Truuväärt
  • Michael Bonfiglio
  • Michiel Hageman
  • Mithula Naik
  • Nathan Ducastel
  • Necia Fisher
  • Patrick Berckmans
  • Patrick Lajeunesse
  • Phil Hogg
  • Ralph Drewnowski
  • Raph de Rooij
  • Reinier van Zutphen
  • Rob van der Haar
  • Robert Vels
  • Rosie Paulissen
  • Rozemarijn Ubbink
  • Ruud Meijvogel
  • Ruud Veltenaar
  • Sander Haaksma
  • Sandra Griffel
  • Seger de Laaf
  • Sonali Zaveri
  • Susanne Junglas
  • Suse Miessner
  • Tammy Le
  • Tim Paul
  • Toon Vuursteen
  • Tory Dunn
  • Vimla Appadoo
  • Wiep Hamstra
  • Will Harmer
  • Willem Pieterson
  • Wim van Iersel

Footer

Gebruiker Centraal

This website is part of the Gebruiker Centraal community, ment to be used for international events.

More about Gebruiker Centraal

International Design in Government

Logo International Design in Government Community, go to the community

These events are a collaboration out of the International Design in Government Community Programme.

  • Sitemap
  • Accessibility
  • Privacy policy