International Design in Government Conference
Rotterdam - 18-20 November 2019

Francis Maude

Profile picture Francis Maude

Former Minister for the UK Cabinet Office - United Kingdom

Francis Maude is the former Minister for the UK Cabinet Office. He was responsible for the creation of the Government Digital Service, with the aim of consolidating internal IT and replacing several Government websites with a single web hub: GOV.UK.

The Government Digital Strategy committed Departments to redesigning all existing Government services that serve more than 100,000 users each year. Maude’s office estimated that moving services from offline to digital channels could save approximately £1.8 billion a year. Between 2010 and 2015 savings in the UK Government’s running costs as a result of Maude’s Efficiency and Reform programme amounted to  £52 billion.

Designing Digital to meet User Needs

The Government Digital Strategy committed Departments to redesigning all existing Government services that serve more than 100,000 users each year. Maude’s office estimated that moving services from offline to digital channels could save approximately £1.8 billion a year. Between 2010 and 2015 savings in the UK Government’s running costs as a result of Maude’s Efficiency and Reform programme amounted to £52 billion.

Panel session: The future of government services (featuring Audrey Tang & Francis Maude)

In this panel government non-conformist Wouter Welling will challenge the international panelists to voice their opinions on the future of government services. Can we achieve a government that is obsessed with serving civilians?