In recent years I have worked as a communications consultant and as Head of Communications at municipalities, water boards and at the national government. Now working as a project manager at the intersection of communication and services.
Improving services related to life events
We have accepted the challenge to harmonize government services and ensure a smooth end-to-end user experience, Based on real life problems encountered by real people, proposals are made to re-structure chains in both the citizen and the entrepreneurial domain.
Presentation 'Improving services related to life events'