Interaction Designer experienced in formulating design decisions for solving complex problems by using user-centered design thinking and research skills.
Focus on service design, interaction design, and design research.
Specialties: User research, Rapid Prototyping, Video Prototyping, Ideation, Service Design, Graphical User Interface, Communication Skills, Participatory Design, Story-telling
… meer weergevenHow the voices of the citizens can shape digital services in the government
In this session Haoting will share selected cases that show how citizens have worked with the Government and other stakeholders to help shape new or existing digital Government services. She will also explain how she and the team designed the cooperation.
Presentation 'How the voices of the citizens can shape digital services in the government'